Member Experience

A portal your members
will actually use.

Every member gets their own mobile-friendly portal where they can book classes, manage their billing, track attendance, and communicate with your facility — no app download needed.

Request a Demo →See Booking Features

Everything a member needs, in one place

Reduce support questions. Empower members to self-manage their relationship with your facility.

Class Booking

Members browse the full schedule, see live capacity, join waitlists, and book a spot in seconds — from phone or desktop.

Billing Self-Service

View upcoming charges, download invoices, update payment methods, and manage subscriptions — without calling you.

Attendance History

Members can see every class they've attended, their check-in streak, and credits used — building accountability and motivation.

Notifications

Class reminders, cancellation alerts, billing confirmations, and announcements arrive via portal and email — automatically.

Waivers & Intake

New members complete digital waivers and health intake forms on sign-up. Stored forever and accessible from their profile.

Credit Wallet

See remaining class credits, purchase new bundles, and track usage history — all from the member portal.

Hi, Jordan 👋
Premium Member · Active
J
8
Credits
24
Classes
6d
Streak
Upcoming Classes
Morning Spin
Today 6:00 AM
3 left
Yoga Flow
Thu 6:30 PM
7 left
Group Strength
Fri 12:00 PM
Full
Book a Class →
Works everywhere

Mobile-first.
No app required.

The member portal is a fully responsive web app. Members bookmark it on their phone home screen and it feels just like a native app — without needing to go through the App Store or Google Play.

Works on iPhone, Android, and desktop
Members add it to their home screen for instant access
No login friction — remembers their session
Branded to your facility with your name and logo
Available in multiple languages
↓ 60%
Fewer support emails
Members self-serve billing, booking, and profile updates
↑ 28%
Higher retention
Members who log in weekly stay longer on average
2 min
Average booking time
From open to confirmed booking, on any device

Give your members the portal they deserve.

Let us show you what the member experience looks like inside StillHous.

Book a Free Demo →